To register a complaint against Branch or any issue, you can raise a complaint online by following the below steps. There are 3 levels of complaint and you can go from one level to another level if your complaint is not properly resolved
Step 1: Go the url – https://www.icicibank.com/complaints/complaints.page?
Step 2: Click on Email on the page
Step 3: In the next page you can enter the details as shown below and file a complaint about any deficiency in service of ICICI Bank which will be resolved by the ICICI Bank complaints Team
Step 4: If your are not satisfied with the response from the complaint team, you can go the level 2 by going back to the complaints page where you can click on Level2 and raise a request to Head – Phone Banking
Step 5: If you are not satisified with the response, you can go ahead and raise a level 3 request on the same page, if you are not still satisfied with the response of the bank you can reach out to banking Ombudsman directly..
Shan is an expert on on Employees Provident Fund, Personal Finance, Law and Travel. He has over 8+ years of experience in writing about Personal Finance and anything that resonates with ordinary citizens. His posts are backed by extensive research on the topics backed by solid proofs