Employees Provident Fund Organization (EPFO) assigns a 12-digit unique number called Universal Account number (UAN) to every PF Subscriber. (Every Employee of a Private company) In case, you have forgotten your EPFO UAN Password, there are different ways you can reset your UAN Password by following the steps mentioned below. (The same password can be also used to log into the PF Passbook portal). UAN is mandatory before joining any company and incase if you don’t have a UAN then, a PF account and UAN will be created by your employer by seeding your details at the EPFO portal.
Contents
- Details needed for changing the UAN Password
- EPFO UAN Password Change
- UAN Portal for Employees (Members)
- Reset EPFO Member Passbook Password
- UAN Login Process
- Explore the UAN Dashboard:
- UAN Customer Care & HelpDesk
- PF Balance Check without UAN
- Check PF Balance with Missed Call
- PF Balance Check by SMS :
- Failed to send OTP. Please try after sometime
- Password Mismatch? Double-Check & Reset
- Name Mismatch? Update via Employer (1-2 Months)
- Mobile Number Change? Update Aadhaar & Reset
- Aadhaar Mismatch? Update with Employer & Reset
- Date of Birth Discrepancy? Update via Employer & Reset
- Passbook Login Blues? Wait 6 Hours After UAN Reset
- Aadhaar Authentication Error? Relax & Retry Later
Details needed for changing the UAN Password
- UAN number
- Registered Mobile number with Aadhaar
- Name as in your PF or UAN account
- Gender
- Date of Birth as in your PF account
EPFO UAN Password Change
- To reset your EPFO UAN password, Go to the UAN member portal page & then click on the Forgot Password link for the UAN account.
- Enter the 12-digit UAN number for your PF account and the Captcha, then click “Submit”.
- Enter your name, date of birth, and gender as per your UAN records. Click “Verify.”
- Enter your Aadhaar number and the captcha code. Click “Verify.” (Ensure your Aadhaar is linked to your UAN.)
- If your name matches your Aadhaar and if your Aadhaar number is correctly seeded in UAN, a “Details validated” message will be displayed on the screen as shown
- Enter the Aadhaar-linked mobile number and then click on “Get OTP”
- OTP Sent Successfully” message will be displayed and you need to enter the OTP and then click on “Verify” as shown in the below screenshot
- Now enter the new password twice in the new and confirm password, then click on Submit
- Once you click on Submit, you will get a message stating that your password has changed successfully then you can log in with your new password to UAN Portal
If you are trying to check your passbook balance, you can do it without using the UAN number.
UAN Portal for Employees (Members)
The Employees’ Provident Fund Organization (EPFO) UAN member portal empowers you to conveniently manage your PF account online. Login using your UAN ID and password to access a wide range of services, including:
- Track your PF balance
- File PF advance and final settlement claims
- Update your bank account, PAN, and Aadhaar details
- Submit your E-nomination
Reset EPFO Member Passbook Password
Did you know your EPFO UAN password unlocks both the UAN Member Portal and the EPFO Member Passbook Portal? After resetting or changing your UAN password, simply wait 6 hours before heading to the Passbook Portal to check your PF balance. (You can also check your PF balance without using the UAN number)
UAN Login Process
After the password has been changed, you can log into the UAN Member portal by following the below steps.
- Visit the Portal: Begin by navigating to the official UAN member portal
- Enter Credentials: Input your 12-digit UAN Member ID and the newly set password.
- Secure Login: Click on the “Sign in” button
- Verify Identity: Provide the One-Time Password (OTP) sent to your registered mobile number, along with the CAPTCHA code.
- Access Granted: You will be logged into the UAN portal and the UAN Dashboard will be displayed
Explore the UAN Dashboard:
- Manage Claims: Submit claims effortlessly for PF advances or withdrawals.
- Update Profile: Keep your personal information current, ensuring accuracy.
- Maintain KYC: Verify your Know Your Customer (KYC) details for a smooth experience.
UAN Customer Care & HelpDesk
UAN portal doesn’t have a dedicated customer care and helpdesk, instead if member have any issues in logging into the UAN e-Seva Member portal
- They can reach out 1800 11 8005 (Only for portal issues)
- E-mail to Help Desk – employeefeedback[at]epfindia[dot]gov[dot]in
- Reach out to your Employer in any other cases
PF Balance Check without UAN
You can also check your PF Balance without UAN provided your Aadhaar-linked mobile number is updated in the UAN member portal.
Check PF Balance with Missed Call
- Dial 996604425 from your Aadhaar-linked mobile number.
- Ensure your Aadhaar is updated on the UAN portal for this method to work.
- Within minutes, receive an SMS with your PF balance and UAN number
PF Balance Check by SMS :
- Send an SMS to 7738299899 in the format: EPFOHO UANXXXXX (Replace XXXXX with your UAN).
- Get your message in different languages by adding language codes:
- Hindi: EPFOHO UANXXXXX HIN
- Punjabi: EPFOHO UANXXXXX PUN
- Gujarati: EPFOHO UANXXXXX GUJ
- Marathi: EPFOHO UANXXXXX MAR
- Kannada: EPFOHO UANXXXXX KAN
- Telugu: EPFOHO UANXXXXX TEL
- Tamil: EPFOHO UANXXXX TAM
- Malayalam: EPFOHO UANXXXX MAL
- Bengali: EPFOHO UANXXXX BEN
- Within minutes you will receive an SMS with your PF Balance and other details
PF Password Change Errors
- Details needed for changing the UAN Password
- EPFO UAN Password Change
- UAN Portal for Employees (Members)
- Reset EPFO Member Passbook Password
- UAN Login Process
- Explore the UAN Dashboard:
- UAN Customer Care & HelpDesk
- PF Balance Check without UAN
- Check PF Balance with Missed Call
- PF Balance Check by SMS :
- Failed to send OTP. Please try after sometime
- Password Mismatch? Double-Check & Reset
- Name Mismatch? Update via Employer (1-2 Months)
- Mobile Number Change? Update Aadhaar & Reset
- Aadhaar Mismatch? Update with Employer & Reset
- Date of Birth Discrepancy? Update via Employer & Reset
- Passbook Login Blues? Wait 6 Hours After UAN Reset
- Aadhaar Authentication Error? Relax & Retry Later
Failed to send OTP. Please try after sometime
It’s likely due to temporary server issues on EPFO’s end. Here’s how to get back on track:
- Wait It Out: Give it 5-10 minutes to see if the issue resolves itself.
- Switch to UMANG App: If the error persists, seamlessly access the portal via the UMANG app. It offers an alternative and often smoother experience.
Password Mismatch? Double-Check & Reset
Ensure your “Old Password” and “New Password” fields match flawlessly. Any discrepancies will trigger an error.
Name Mismatch? Update via Employer (1-2 Months)
Facing “Unable to reset Password due to name mismatch”? This requires a name change in your PF account through your employer (linked to Aadhaar). Expect a 1-2 month wait due to approvals.
Mobile Number Change? Update Aadhaar & Reset
Remember, successful password resets rely on the mobile number linked to your Aadhaar. If it’s outdated, update it in Aadhaar first. Once your Aadhaar reflects the correct number, proceed with the usual reset steps.
Aadhaar Mismatch? Update with Employer & Reset
An Aadhaar mismatch in your UAN can block password resets. Get your employer to update your Aadhaar through their portal. Once it’s synced, resetting your UAN password becomes a breeze!
Date of Birth Discrepancy? Update via Employer & Reset
Similar to name mismatches, a Date of Birth mismatch can stall password resets. Ask your employer to rectify it through their portal. With a corrected Date of Birth, resetting your UAN password will be smooth sailing.
Passbook Login Blues? Wait 6 Hours After UAN Reset
Remember, the UAN member portal and Passbook portal share the same password. If you recently reset your UAN password, wait 6 hours before attempting to log in to the Passbook portal with the new password.
Aadhaar Authentication Error? Relax & Retry Later
Don’t sweat an “Error while AADHAAR authentication” message. This temporary glitch on EPFO’s end usually resolves itself. Just try again later!
source: www.epfindia.gov.in (Official Site)
Shan is an expert on on Employees Provident Fund, Personal Finance, Law and Travel. He has over 8+ years of experience in writing about Personal Finance and anything that resonates with ordinary citizens. His posts are backed by extensive research on the topics backed by solid proofs